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Relay

A working day changes quickly. Relay explores a dispatch workspace where the schedule stays visible, unassigned work is easy to spot and every edit has a clear result.

Studio concept / Interactive prototype

Illustration of a winding road through an Australian landscape

Keep the day
in view

One run still needs a driver

The scenario

A small change
without losing the picture

  1. 01

    Spot the exception

    Run RL-105 has no driver. Its status is visible beside the other runs, and the filter brings it into focus.

  2. 02

    Make the assignment

    Choose a driver for the sample run, then confirm. An unconfirmed selection does not silently change the schedule.

  3. 03

    See what changed

    The run list and calculated counts update together. Nothing is sent to a driver; this is a local interface preview.

Now try it

A change everyone can follow

Assign the unallocated run, filter the schedule or reassign another job. Changes reset when you reload the page.

RelaySample dispatch day

A clear view of the day

All routes and people in this preview are sample data

Open runs
4
Need a driver
1
Complete
1
Sample runs and assignments
Run / routeTimeDriver / statusEdit
RL-104Parramatta to Blacktown08:30TaylorIn progress
RL-105Penrith to Parramatta09:15Not assignedUnassigned
RL-106Liverpool to Bankstown10:00CaseyPlanned
RL-107Castle Hill to Hornsby10:45MorganPlanned
RL-108Auburn to Silverwater08:00JordanComplete

Run assignment

RL-105

Penrith to Parramatta

The run list and counts update together. Nothing is sent to a driver.

Choose a driver to assign the unallocated sample run

Behind the concept

A busy schedule
One place to follow it

The brief follows a dispatch team coordinating runs in a spreadsheet and discussing changes by phone. The interface brings the schedule, driver assignments and exceptions into one view.

Focus
Dispatch web app
Contribution
Concept, interface design and frontend prototype
Status
Studio concept

The approach

The decisions
behind the direction

Keep the day in view

The schedule uses a familiar run sheet structure. Route, timing, vehicle and current status can be read together, with a focused detail view when the dispatcher needs to make a change.

Make changes legible

The proposed workflow distinguishes an unsaved edit from a confirmed change. A production version would need permission checks, handling of simultaneous edits and a reliable change history behind the interface.

Design for interruptions

Dispatch rarely follows a perfect sequence. The concept gives delayed runs and unassigned work a visible place, so an exception can be addressed without losing the wider schedule.

In focus

What this
concept explores

  • A daily dispatch view
  • Route status and assignment details
  • Schedule filtering
  • Visible exceptions and unassigned work
  • A proposed role and change history model
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